We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and not cause any problems with functions of the device. Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account.Īlso, we do not support Pandora on unofficial OS releases, like preview or developer builds. Search for Pandora in the upper right corner and click or tap Get to re-install. Next, find our app in the Windows Store on your device.

From there, select Pandora from the list and confirm by selecting Uninstall once more.

Locate Pandora in your Start Menu, and right-click to reveal an additional menu.

You can also try uninstalling and reinstalling using the following steps: Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help and Reset App Data. I can help with troubleshooting the Pandora Desktop App for your Windows computer.įirst, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). You can find more information on how to update your OS here. Windows 10 is a free upgrade for any Windows 7, Windows 8, or Windows 8.1 user, depending on hardware compatibility. Note: You'll need Windows 10 in order to use the Pandora App for Windows. The email address and password for your Microsoft account may be different than those on your Pandora account.

Search for Pandora in the upper right corner and click or tap Get to install.ĭownloading any app from the Windows Store will require that you have a Microsoft account and password.

Next, find our new app in the Windows Store on your device.

From there, select Pandora from the list and confirm by selecting Uninstall once more.

Select Uninstall from the dropdown menu.

We no longer support the old Windows 10 app, so we'd recommend that you uninstall it and install the new desktop app. Based on this screenshot you sent over, it looks like you're using an older version of the Pandora Windows 10 Desktop app.

Windows 10 snipping tool missing